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   張瑋倫 Wei-Lun Chang
   副教授Associate Professor

   辦公室: 宏裕科技大樓923室
   電話: (02)2771-2171 ext 3428
   電子郵件: wlchang@ntut.edu.tw
   研究室: 智慧分析研究室(科研930室)

   研究室介紹：
   智慧分析研究室以資料分析方法應用於企業問題為主軸，透過使用各領域方法如設計科學、服務科學、統計分析、人工智慧、資料探勘、
   數量模式，提供企業視覺化與有效資料解讀，並協助不同層級如描述式、預測式以及指導式資料分析之管理決策制定。

   研究室介紹影片：https://www.youtube.com/watch?v=HKV-9KIPNbc

 

研究領域 Research Area

  • 資訊管理(Information Management)
  • 資料探勘與分析(Data Mining and Analysis)
  • 社群媒體分析(Social Media Analytics)
  • 人工智慧(Artificial Intelligence)

學歷 Education

  • 國立政治大學商學院 資訊管理學系博士 2007
    Ph.D. in Management Information Systems, National Chengchi University, 2007
  • 輔仁大學管理學院 資訊管理學系碩士1998
    MBA in Information Management, Fu Jen University, 1998

學術經歷 Academic Appointments

  • 副教授Associate Professor（8/2019-Now）
    台北科技大學經營管理系, 台北市, 台灣 
    National Taipei University of Technology, Taipei, Taiwan
  • 教授Professor（2/2016-7/2019）
    淡江大學企業管理學系, 新北市, 台灣
    Tamkang University, New Taipei City, Taiwan
  • 副教授Associate Professor（8/2010-1/2016）
    淡江大學企業管理學系, 新北市, 台灣
    Tamkang University, New Taipei City, Taiwan
  • 助理教授Assistant Professor（8/2007-7/2010）
    淡江大學企業管理學系, 新北市, 台灣
    Tamkang University, New Taipei City, Taiwan
  • 客座教授Visiting Professor（2014, 2016-2020）
    里昂第三大學管理學院, 里昂, 法國
    IAE Lyon (School of Management), France
  • 客座教授Visiting Professor（2017-2020）
    法政大學國際企業管理研究所, 東京, 日本
    HOSEI University, Tokyo, Japan

國際期刊論文發表 Publications in International Journals

  1. Wei-Lun Chang and Yi-Shan Chiang (2021), “The organic reach of online videos: linking viewers’ traits to post-viewing behaviour”. Cybernetics and Systems, 52(3), 191-212. https://doi.org/10.1080/01969722.2020.1827600  [SCI Impact Factor: 1.433; Q3 in Computer Science, Cybernetics]
  2. Wei-Lun Chang and Yu-Chu Yeh (2021), “A Blended Design of Game-based Learning for Motivation, Knowledge Sharing, and Critical Thinking Enhancement”. Technology, Pedagogy and Education.https://doi.org/10.1080/1475939X.2021.1885482  [SSCI Impact Factor: 1.481; Education & Educational Technology]
  3. Wei-Lun Chang and Vladlena Benson, “Jigsaw teaching method for collaboration on cloud platforms”. Innovations in Education and Teaching International, null, 1-13.https://doi.org/10.1080/14703297.2020.1792332  [SSCI Impact Factor: 0.993; Q4 in Education & Educational Research]
  4. Wei-Lun Chang and Jia-Ying Wang, “A 2020 perspective on “Mine is yours? Using sentiment analysis to explore the degree of risk in sharing economy””. Electronic Commerce Research and Applications, 40. https://doi.org/10.1016/j.elerap.2020.100934  [SCI 2019 Impact Factor: 3.824, 5-Year Impact Factor: 4.3; Q2 in Business; Q1 in Computer Science, Information Systems; Q1 in Computer Science, Interdisciplinary Applications]
  5. Wei-Lun Chang (2019), “Applying ANP to Analyse Sensory Experience in Restaurants”. British Food Journal, 122(1), 122-135. https://doi.org/10.1108/BFJ-07-2019-0497  [SCI Impact Factor: 2.102; Q2 in Agricultural Economics & Policy; Q2 inFood Science & Technology]
  6. Li-Ming Chen and Wei-Lun Chang (2020), “Under what conditions can an application service firm with in-house computing benefit from cloudbursting”. European Journal of Operational Research, 282(1), 71-80. https://doi.org/10.1016/j.ejor.2018.11.016  [SCI Impact Factor: 4.213; Q1 in Operations Research & Management Science]
  7. Wei-Lun Chang, Li-Ming Chen, and Alexey Verkholantsev (2019), “Revisiting Online Video Popularity: A Sentimental Analysis”. Cybernetics and Systems,50(6), 563-577. https://doi.org/10.1080/01969722.2019.1646012 [SCI Impact Factor: 1.433; Q3 in Computer Science, Cybernetics]
  8. Wei-Lun Chang (2019), “Does beauty matter? Exploring the relationship between self-consciousness and physical attractiveness”. Kybernetes: The international journal of cybernetics, systems and management sciences, 48(3), 362-384. https://doi.org/10.1108/K-12-2017-0494  [SCI Impact Factor: 1.754; Q3 in Computer Science, Cybernetics]
  9. Wei-Lun Chang (2019), “The Impact of Emotion: A Blended Model to Estimate Influence on Social Media”. Information Systems Frontiers, 21(5), 1137-1151. https://doi.org/10.1007/s10796-018-9824-0  [SCI Impact Factor: 3.63; Q2 in Computer Science, Information Systems; Q1 in Computer Science, Theory & Methods]
  10. Wei-Lun Chang, Yi-Pei Chen (2019), “Way too Sentimental? A Credible Model for Online Reviews”. Information Systems Frontiers, 21(2), 453–468. https://doi.org/10.1007/s10796-017-9757-z  [SCI Impact Factor: 3.63; Q2 in Computer Science, Information Systems; Q1 in Computer Science, Theory & Methods]
  11. Wei-Lun Chang, Jia-Yin Wang (2018), “Mine is Yours? Using Sentiment Analysis to Explore the Degree of Risk in Sharing Economy”. Electronic Commerce Research and Applications, 28, 141-158. https://doi.org/10.1016/j.elerap.2018.01.014 [SCI Impact Factor: 3.824; Q2 in Business; Q1in Computer Science, Information Systems; Q1 in Computer Science, Interdisciplinary Applications]
  12. Osmud Rahman, Benjamin C.M. Fung, Zhimin Chen, Wei-Lun Chang, and Xiang Gao (2018), “A study of apparel consumer behaviour in China and Taiwan”. International Journal of Fashion Design, Technology and Education, 11(1), 22-33. https://doi.org/10.1080/17543266.2017.1298158
  13. Wei-Lun Chang, Chiao-Jung Chang (2017), “Hedonic Experience of Customer Re-Patronizing Intention: A System Dynamics Viewpoint”. Kybernetes: The international journal of cybernetics, systems and management sciences, 46(10), 1674-1691. https://doi.org/10.1108/K-03-2017-0087  [SCI Impact Factor: 1.754; Q3 in Computer Science, Cybernetics]
  14. Wei-Lun Chang and Chien-Fang Jung (2017), “A Hybrid Approach for Personalized Service Staff Recommendation”. Information Systems Frontiers, 19(1), 149-163. https://doi.org/10.1007/s10796-015-9597-7 [SCI 2015 Impact Factor: 3.63; Q2 in Computer Science, Q1 Information Systems; Computer Science, Theory & Methods]
  15. Wei-Lun Chang and Chia-Ling Chiu (2016), “Coopetition Under Alliance? Applying Awareness-Motivation-Capability Competitive Dynamics Perspective”. Journal of Business Economics and Management, 17(5), 701-716. https://doi.org/10.3846/16111699.2016.1181670  [SSCI Impact Factor: 1.64; Q4 in Business; Q2 in Economics]
  16. Ya-Ling Wu, Eldon Y. Li, and Wei-Lun Chang (2016), “Nurturing User Creative Performance in Social Media Networks: An Integration of Habit of Use with Social Capital and Information Exchange Theories”. Internet Research, 26(4), 869-900. https://doi.org/10.1108/IntR-10-2014-0239  [SSCI Impact Factor: 4.708; Q1 in Business; Q1 in Computer Science, Information Systems; Q1 in Telecommunications]
  17. Wei-Lun Chang and Ling-Yao Huang (2016), “Measuring Service Experience: A Utility-Based Heuristic Model”. Service Business, 10(1), 1-30, https://doi.org/10.1007/s11628-014-0263-9  [SSCI Impact Factor: 2.169; Q3 in Business; Q3 in Management]
  18. Wei-Lun Chang (2016), “A Two-Step Model for Self-Organized Social Network Pre-Construction”. Telematics and Informatics, 33(1), 165-175. https://doi.org/10.1016/j.tele.2015.06.013  [SSCI Impact Factor: 4.319; Q1 in Information Science & Library Science]
  19. Wei-Lun Chang, Hui-Chi Chang, Osmud Rahman, and Carol Hsu (2015), “Service brand and customer attire: A genetic algorithm approach”. International Journal of Fashion Design, Technology and Education, 8(3), 194-205, https://doi.org/10.1080/17543266.2015.1049221
  20. Wei-Lun Chang, Arleen N. Diaz, and Patrick C. K. Hung (2015), “Estimating Trust Value: A Social Network Perspective”. Information Systems Frontiers, 17(6), 1381-1400. https://doi.org/10.1007/s10796-014-9519-0  [SCI Impact Factor: 3.63; Q2 in Computer Science, Information Systems; Q1 in Computer Science, Theory & Methods]
  21. Te-Min Chang, Wen-Feng Hsiao, and Wei-Lun Chang (2014), “An Ordinal Regression Model with SVD Hebbian Learning for Collaborative Recommendation”. Journal of Information Science and Engineering, 30(2), 387-401. https://doi.org/10.6688/JISE.2014.30.2.7 [SCI Impact Factor: 0.541; Q4 in Computer Science, Information Systems]
  22. Wei-Lun Chang and Agus Marwi Jaya Pelawi (2012), “Service Idealism: The Sense Perception of Personality”. Cybernetics and Systems: An International Journal, 43(8), 669-686. https://doi.org/10.1080/01969722.2012.717857  [SCI Impact Factor: 1.433; Q3 in Computer Science, Cybernetics]
  23. Wei-Lun Chang and Sung-Shun Weng (2012), “Revisiting Customer Value by Forecasting E-Service Usage”. Journal of Computer Information Systems, 52(3), 41-49. https://www.tandfonline.com/doi/abs/10.1080/08874417.2012.11645557 [SCI 2012 Impact Factor: 1.582; Q3 in Computer Science, Information Systems]
  24. Wei-Lun Chang and Kuan-Chi Chang (2012), “Estimating the Value of Corporate Co-Branding Synergies”. Kybernetes: the international journal of systems & cybernetics, 41, (1/2), 239-253. https://doi.org/10.1108/03684921211213061  [SCI Impact Factor: 1.754; Q3 in Computer Science, Cybernetics]
  25. Wei-Lun Chang and Yi-Ping Lo (2012), “A Social Network Based Group Decision Support System”. International Journal of Mobile Communications, 10(1), 41-64. https://doi.org/10.1504/IJMC.2012.044522  [SSCI Impact Factor: 1.328; Q3 in Communication]
  26. Wei-Lun Chang (2012), “iValue: A Knowledge-based System for Estimating Customer Prospect Value”. Knowledge-Based Systems, 24(8), 1181-1186. https://doi.org/10.1016/j.knosys.2011.05.004  [SCI Impact Factor: 5.921; Q1 in Computer Science, Artificial Intelligence]
  27. Wei-Lun Chang (2011), “A CBR-Based Delphi Model for Quality Group Decisions”. Cybernetics and Systems: An International Journal, 42 (6), 402-414. https://doi.org/10.1080/01969722.2011.600652  [SCI Impact Factor: 1.433; Q3 in Computer Science, Cybernetics]
  28. Wei-Lun Chang (2011), “A Mixed-Initiative Model for Quality-Based E-Services Pricing”. Total Quality Management and Business Excellence, 22(9), 975-991. https://doi.org/10.1080/14783363.2011.593853  [SSCI Impact Factor: 2.922; Q2 in Management]
  29. Wei-Lun Chang and Yu-Ting Hong (2011), “A Mixture Model to Estimate Customer Value for E-Services”. Kybernetes: the international journal of systems & cybernetics, 40 (1/2), 182-199. https://doi.org/10.1108/03684921111117997  [SCI Impact Factor: 1.754; Q3 in Computer Science, Cybernetics]
  30. Wei-Lun Chang, Soe-Tsyr Yuan, and Carol W. Hsu (2010), “Creating the Experience Economy in E-Commerce”. Communications of the ACM (CACM), 53(7), 122-127. https://doi.org/10.1145/1785414.1785449 [SCI Impact Factor: 6.988; Q1 in Computer Science, Hardware & Architecture; Q1 in Computer Science, Software Engineering; Q1 in Computer Science, Theory & Methods]
  31. Wei-Lun Chang (2010), “An Agent-Based System for Collaborative Informal Learning in a Pervasive Environment”. International Journal of Mobile Communications, 8(2), 187-209. https://doi.org/10.1504/IJMC.2010.031447  [SCI Impact Factor:1.328; Q3 in Communication]
  32. Wei-Lun Chang, Soe-Tsyr Yuan, and Eldon Y. Li (2009), “iCare Home Portal: An Extended Model of Quality Aging e-Services” Communications of the ACM (CACM), 52(11), 118-124. https://doi.org/10.1145/1592761.1592790  [SCI 2012 Impact Factor: 6.988; Q1 in Computer Science, Hardware & Architecture; Q1 in Computer Science, Software Engineering; Q1 in Computer Science, Theory & Methods]
  33. Wei-Lun Chang (2009), “Using Multi-criteria Decision Aid to Rank and Select Co-branding Partners: From a Brand Personality Perspective”. Kybernetes: the international journal of systems & cybernetics, 38(6), 950-965. https://doi.org/10.1108/03684920910973171  [SCI Impact Factor: 1.754; Q3 in Computer Science, Cybernetics]
  34. Wei-Lun Chang and Soe-Tsyr Yuan (2009), “A Markov-Based Collaborative Pricing System for Information Goods Bundling”. Expert Systems with Applications (ESWA), 36(2), 1660-1674. https://doi.org/10.1016/j.eswa.2007.11.040  [SCI Impact Factor: 5.452; Q1 in Computer Science, Artificial Intelligence; Q1 in Engineering, Electrical & Electronic; Q1 in Operations Research & Management Science]
  35. Wei-Lun Chang and Soe-Tsyr Yuan (2008), “A Synthesized Model of Markov Chain and ERG Theory for Behavior Forecast in Collaborative Prototyping”. Journal of Information Technology Theory and Applications (JITTA), 36(2), 45-63. https://aisel.aisnet.org/jitta/vol9/iss2/5 [ABI/INFORM]
  36. Wei-Lun Chang (2008), “OnCob: An Ontology-based Knowledge System for Supporting Position and Classification of Co-branding Strategy”. Knowledge-Based Systems, 21(6), 498-506. https://doi.org/10.1016/j.knosys.2008.03.007  [SCI Impact Factor:5.921; Q1 in Computer Science, Artificial Intelligence]
  37. Wei-Lun Chang and Soe-Tsyr Yuan (2008), “Collaborative Pricing Model for Bundling Information Goods”. Journal of Information Science (JIS), 34(5), 635-650. https://doi.org/10.1177/0165551507084632  [SSCI Impact Factor:2.41; Q3 in Computer Science, Information Systems; Q2 in Information Science & Library Science]
  38. Wei-Lun Chang (2008), “A Value-based Pricing System for Strategic Co-branding Goods”. Kybernetes: the international journal of systems & cybernetics, 37(7), 978-996. https://doi.org/10.1108/03684920810884360  [SCI Impact Factor: 1.754, Q3 in Computer Science, Cybernetics]
  39. Wei-Lun Chang and Soe-Tsyr Yuan (2007), “A Recommendation-Based Pricing System for Information Goods Versioning”. Journal of Computers (JCS), 2(9), 67-76. https://doi.org/10.4304/jcp.2.9.67-76  [EI]
  40. Wei-Lun Chang and Soe-Tsyr Yuan (2007), “iPrice: A Collaborative Pricing System for e-Service Bundle Delivery”. International Journal of Electronic Business (IJEB), 5(6), 623-642. https://doi.org/10.1504/IJEB.2007.016475  [ABI/INFORM]
  41. Wei-Lun Chang and Soe-Tsyr Yuan (2007), “An Overview of Information Goods Pricing”. International Journal of Electronic Business (IJEB), 5(3), 294-314. https://doi.org/10.1504/IJEB.2007.014513 [ABI/INFORM] 
  42. Heng-Li Yang and Wei-Lun Chang (2005), “Market entry decision support for evaluating external environments”. International Journal of Internet and Enterprise Management (IJIEM), 3(4), 406-428. https://doi.org/10.1504/IJIEM.2005.008758  [ABI/INFORM]
  43. Soe-Tsyr Yuan and Wei-Lun Chang (2001), “Mixed-Initiative Synthesized Learning Approach for Web-Based CRM”. Expert Systems with Applications (ESWA), 20(2), 187-200, https://doi.org/10.1016/S0957-4174(00)00058-0  [SCI Impact Factor: 5.452; Q1 in Computer Science, Artificial Intelligence; Q1 in Engineering, Electrical & Electronic; Q1 in Operations Research & Management Science]

中文期刊發表 Publications in Chinese Journals

  1. 張瑋倫、陳暐岳 (2013), 企業品牌氣味：獨特的嗅覺行銷路徑, 管理學報, 30(4), 363-384. [TSSCI/管理學門A級期刊]
  2. 張瑋倫、張慧琪、張德民, 電子化服務品質補救與電子信任之系統動態模式, 資訊管理學報, 20 (2), 193-217. [TSSCI/管理學門A級期刊]
  3. 張瑋倫、林憲廷 (2012), 群體中個體性格相似性之研究, 圖書資訊學研究, 6(2), 83-113. [TSSCI/教育學門A級期刊]
  4. 苑守慈、王詩翔、張瑋倫 (2008), 智慧型老人居家照護－以替換調適模式之案例式推理為基礎, 資訊管理學報, 15(2), 1-25. [TSSCI/管理學門A級期刊]

國際研討會論文發表 International Conference Presentation 

  1. “Unlocking Risk Perception of Japanese Mobile Payment Users”, AIS SIG SEC Pre-ICIS 2020 Workshop of Information Security and Privacy (WISP 2020), December 12, 2020.
  2. “Discovering Omni-channel Shopper’s Journey of Generations”, The Nineteenth Pre-ICIS Workshop on e-Business (WeB 2020), December 12, 2020.
  3. “A Markov Chain Model for Interaction Value in Sharing Economy”, Frontiers in Service 2020, Boston, MA, USA June 25-28, 2020.
  4. “Perceived Risks Toward Mobile Payment Adoption: A Three-Country Analysis”, Pre-ICIS Workshop on Information Security and Privacy (WISP), Munich, Germany, December 15, 2019.
  5. “Discovering the Personality Traits of Opinion Leaders in Social Networks”, Frontiers in Service 2019, Singapore, Singapore, July 18-21, 2019.
  6. “A Biological-Based Pricing Model for Service Experience: Cross-Cultural Perspective”, 2019 AMA Winter Marketing Educators' Conference, Austin, TX, USA, Feb 22-24, 2019.
  7. “Discovering the Association between Viewers’ Traits and Post-Viewing Behavior of Online Videos”, 2019 AMA Winter Marketing Educators' Conference, Austin, TX, USA, Feb 22-24, 2019.
  8. “Will Sentiments in Comments Influence Online Video Popularity?”, International Workshop on Big Social Media Data Management and Analysis, in conjunction with the 2018 IEEE BigData Conference, Seattle, WA, USA, December 10-13, 2018.
  9. “The Influence on Twitter: A Sentiment Analysis”, Pacific Asia Conference on Information Systems (PACIS), Yokohama, Japan, June 26-30, 2018.
  10. “Risk in Sharing Economy: A Sentiment Analysis”, 2018 Academy of Marketing Science Annual Conference (AMS), New Orleans, Louisiana, USA, May 23-25, 2018.
  11. “Using Sentiment Analysis to Explore the Degree of Risk in Sharing Economy”, International Workshop on Big Social Media Data Management and Analysis, in conjunction with the 2017 IEEE BigData Conference, Boston, MA, USA, December 11-14, 2017.
  12. “The Power of Emoticon in Social Media”, 23rd Americas Conference on Information Systems (AMCIS), Boston, MA, USA, August 10-12, 2017.
  13. “A Blended Model for Emoticon and Text in Social Media”, 2017 Frontiers in Service Conference, New York, NY, USA, June 22-25, 2017.
  14. “How Much Do You Need to Pay? A Service Experience-Based Pricing Model in the Performing Arts Industry”, 2017 Frontiers in Service Conference, New York, NY, USA, June 22-25, 2017.
  15. “Hedonic Experience: Applying System Dynamics to Explore Customer Re-Patronizing Intention”, 2017 AMA Winter Marketing Educators' Conference, Orlando, Florida, USA, February 17-19, 2017.
  16. “Amazon and Alibaba: Competition in a Dynamic Environment”, Pre-ICIS Workshop of the Fifteenth Workshop on e-Business (WeB 16), Dublin, Ireland, December 10, 2016.
  17. “What is your Influence on Social Media? A Sentiment Perspective”, 15th European Conference on Research Methodology, London, UK, June 9-10, 2016. (Best Poster Award)
  18. “Applying Mental Account and Justice Theory to Service Recovery: A System Dynamic Perspective”, SERVSIG, Maastricht, Netherlands, June 17-19, 2016.
  19. “Measuring Influence on Social Media: A Sentiment Perspective”, 2016 Academy of Marketing Science Annual Conference, Orlando, Florida, USA, May 18-20, 2016.
  20. “A Sentiment-Based Model for Credible Online Reviews”, 2016 AMA Winter Marketing Educators' Conference, Las Vegas, Nevada, USA, February 26-28, 2016.
  21. “Discovering the Voice from Travelers: A Sentiment Analysis for Online Reviews”, Pre-ICIS Workshop of the Fourteenth Workshop on e-Business (WeB 15), Fort Worth, Texas, USA, December 12, 2015.
  22. “Coopetition or Cooperation Under Alliance? AMC Competitive Dynamics Viewpoint”, 2015 Academy of Management Meeting, Vancouver, BC, Canada, August 7-11, 2015.
  23. “Service Coopetition Under Alliance: A Competitive Dynamics Perspective”, 2015 Academy of Marketing Science Annual Conference, Maastricht, The Netherlands, June 17-19, 2016.
  24. “A Synthesized Learning Approach for Personalized Recommendation in Tour Service”, The 13th Pre-ICIS Workshop on e-Business (WeB), Auckland, New Zealand, December 13, 2014. 
  25. “Service Alliance of Airline Companies: The Viewpoint of AMC Dynamic Competition Analysis”, 2014 Frontiers in Service Conference, Miami, USA, June 26-29, 2014.
  26. “Modeling Service Experience Optimism”, 19th Americas Conference on Information Systems (AMCIS), Chicago, USA, August 15-17, 2013.
  27. “Service Alliance in Competition: A Game Theory Perspective”, 19th Americas Conference on Information Systems (AMCIS), Chicago, USA, August 15-17, 2013.
  28. “Service Cooperation in Alliance: A Shapley Value Perspective”, 19th Americas Conference on Information Systems (AMCIS), Chicago, USA, August 15-17, 2013.
  29. “Mining Service Brands: Evolution of Customer Apparel”, 2013 Frontiers in Service Conference, Taipei, Taiwan, July4-7, 2013.
  30.  “Service Idealism: The Sense Perception of Personality”, 2013 AMA Winter Marketing Educators' Conference, Las Vegas, Nevada, USA, February 15-17, 2013.
  31.  “Correlated Services Investigation: Las Vegas”, 18th Americas Conference on Information Systems (AMCIS), Seattle, Washington, USA, August 9-11, 2012.
  32.  “Service Mining: Concept and Opportunity”, 18th Americas Conference on Information Systems (AMCIS), Seattle, Washington, USA, August 9-11, 2012.
  33. “Service Branding: The Sign of Apparel”, 2012 Academy of Marketing Science (AMS) Annual Conference, New Orleans, LA, May 15- 20, 2012.
  34. “How Can Social Networks Help Us Meaure Trust Online?”, 9th International Conference on Information Technology (ITNG 12), Las Vegas, Nevada, USA, April 16-18, 2012.
  35. “Service Mining: Technology, Management, and Application”, 21st International Conference on Management of Technology (IAMOT 2012), Hsinchu, Taiwan, March 18-22, 2012.
  36. “The Path from Sound to Brand on Customer Intention”, 2012 AMA Winter Marketing Educators' Conference, St. Petersburg, FL, USA, February 17-19, 2012.
  37. “A Social Network Based CBR System for Quality Group Decisions”, International Conference on Information and Communication Technologies and Applications (ICTA 2011), Orlando, FL, USA, November 29-December 2, 2011.
  38. “Two Steps for Self-Organized Social Network Pre-Construction”, 2011 IEEE International Conference on Systems, Man, and Cybernetics, Anchorage, Alaska, October 9-12, 2011.
  39. “A Dynamic System of E-Service Failure, Recovery and Trust”, The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, July 7-11, 2011.
  40. “Analyzing Personality Correlation of Social Network in Organizations”, The First Workshop on Social network Analysis in Applications (SNAA) conjoint with 2011 International Conference Advances in Social Networks Analysis and Mining, Kaohsiung, Taiwan, July 25-28, 2011. 
  41. “Using Fuzzy Theory to Explore the Appropriateness of Customer-Oriented E-Service Cooperation”, 8th International Conference on Information Technology (ITNG 11), Las Vegas, Nevada, USA, April 11-13, 2011.
  42. “Revisiting Customer Value for Recommending Customer Relationship Management E-Services”, Pre-ICIS (9th) Workshop on e-Business (WeB 10), Saint Louis, Missouri, USA, December 11, 2010.
  43. “A Cluster-Based Approach for Automatic Social Network Construction”, 2010 IEEE International Conference on Social Computing (SocialCom-2010), Minneapolis, Minnesota, USA, August 19-22, 2010.
  44. “The Effect of Nonmusical Sound for Corporate Branding and Consumer Behaviour”, 2010 AMS Cultural Perspectives in Marketing Conference, Lille, France, July 21-July 24, 2010.
  45. “A Mixed-Initiative Model for Quality-Based E-Services Pricing”, 7th International Conference on Information Technology (ITNG 10), Las Vegas, Nevada, USA, April 12-14, 2010.
  46. “The Impact of Color Traits on Corporate Branding”, 2010 AMA Winter Marketing Educators' Conference, New Orleans, LA, USA, February 19-22, 2010.
  47. “A Framework for CRM E-Services: From Customer Value Perspective”, Pre-ICIS (8th) Workshop on e-Business (WeB 09), Phoenix, Arizona, USA, December 15, 2009.
  48. “A Value-based Framework for Internet-enabled CRM Services”, The 9th International Conference on Electronic Business (ICEB 09), Wynn Macau, Macau, November 30-December 4, 2009.
  49. “A Study of Co-relational Personalities of the Social Network in Organization”, The International Workshop on Social Networks Mining and Analysis for Business Applications (SNMABA2009): Conjunction with the 2009 IEEE International Conference on Social Computing (SocialComp-09), Vancouver, Canada, August 29-31, 2009.
  50. “A Roadmap of SOA-Based Framework for Internet-Enabled CRM”, 2009 Academy of Marketing Science Annual Conference, Baltimore, Maryland, USA, May 20-23, 2009.
  51. “A Mixture Model to Estimate Customer Value for E-Services”, 2009 Academy of Marketing Science Annual Conference, Baltimore, Maryland, USA, May 20-23, 2009.
  52. “A Heuristic Model of Network-Based Group Decision Making for E-Services”, 6th International Conference on Information Technology (ITNG 09), Las Vegas, Nevada, USA, April 27-29, 2009.
  53. “A Utility-Based Approach for E-Service Pricing”, 2009 Annual Meeting of the Southeast Decision Sciences Institute (SEDSI 09), Charleston, South Carolina, USA, February 18-20, 2009.
  54. “Using Multi-attribute Utility Theory to Rank and Select Co-branding Partners”, IEEE 8th International Conference on Intelligent System and Applications (ISDA 08), Kaohsiung, Taiwan, November 26-28, 2008.
  55. “A Taxonomy Model for a Strategic Co-branding Position”, 2008 International Conference on Knowledge Management (ICKM 08), Columbus, Ohio, USA, Oct 23-24, 2008.
  56. “An Ontology-based Knowledge System for Supporting Position and Classification of Co-branding Strategy”, 5th International Conference on Information Technology (ITNG 08), Las Vegas, Nevada, USA, April 7-9, 2008.
  57. “CoLeP: An Agent-based Collaborative System for Pervasive Learning”, 5th International Conference on Information Technology (ITNG 08), Las Vegas, Nevada, USA, April 7-9, 2008.
  58. “iCare Home Portal: Substitution-Based Case Adaptation CBR for Quality Aging in Place,” International Conference of HealthCom 2007, Taipei, Taiwan, June 19-22, 2007.
  59. “Collaborative Pricing for eService Bundle Delivery: A Framework”, IEEE 4th International Conference on Information Technology (conditionally accepted for Journal of Computers), Las Vegas, Nevada, USA, April 2-4, 2007.
  60. “Roadmap for eService Bundle Delivery: A Collaborative Pricing Framework”, Association of Collegiate Marketing Educators Conference (ACME), San Diego, CA, USA, March 13-17, 2007.
  61. “iPrice: Collaborative Pricing for e-Service Bundle Delivery”, Pre-ICIS Workshop on e-Business (WeB 2006), Milwaukee, Wisconsin, USA, December 9, 2006. (Best paper nominated for fast-track review in IJEB)
  62. “Methods of Information Goods Pricing: A Survey”, Association of Collegiate Marketing Educators Conference (ACME), Oklahoma City, USA. March 1- 4, 2006.
  63. “iCare Home Portal - A Quest for Quality Aging e-Service Delivery”, IEEE UbiCare 2006 Workshop (PerCom Conference), Pisa, Italy, March 13, 2006.
  64. “A Functional Framework of Ambient iCare e-Services for Quality Aging”, IEEE 4th International Conference on Mobile Business (ICMB), Sydney, Australia, July 11-13, 2005.
  65. “Ambient iCare e-Services for Quality Aging: Framework and Roadmap”, 7th International IEEE Conference on E-Commerce Technology (CEC), Munich, Germany, July 19- 22, 2005.
  66. “A Synthesized Learning Approach for Web-Based CRM”, Proceeding of WEBKDD Workshop 2000, Boston, MA, August 20, 2000.

專題演講 Other Public Presentation

  • 政治大學資訊管理學系，博士班專題演講：Exploring Omni-channel Shopper’s Journey Configuration, April, 2020.
  • 淡江大學管理科學系專題演講：虛無飄渺的專題計畫, December, 2020.

國科會計畫 MOST Projects 

  1. 「線上至離線社群平台與行為分析：影片歡迎度、觀看者特性、離線社交」, 科技部專題研究計畫, 計畫主持人, MOST 108-2410-H-027-022-MY3, 108/08/01-111/07/31, 補助金額247萬5千.
  2. 「社群媒體力量：情感分析、影響力建構、轉移分析」, 科技部專題研究計畫, 計畫主持人, MOST 105-2410-H-032-050-MY3, 105/08/01-108/07/31, 補助金額231萬1千.
  3. 「服務探勘：服務品牌、服務看好度與服務聯盟」, 科技部專題研究計畫, 計畫主持人, MOST 102-2410-H-032-076-MY3, 102/08/01-105/07/31, 補助金額172萬5千.
  4. 「以社會網絡為基礎之案例式推論群體決策模式」, 科技部專題研究計畫, 計畫主持人, MOST 100-2628-H-032-001-MY2, 100/08/01-102/07/31, 補助金額113萬6千.
  5. 「建構E化服務之顧客價值衡量模式研究」, 科技部專題研究計畫, 計畫主持人, MOST 99-2410-H-032-046-, 99/08/01-100/07/31, 補助金額55萬4千.
  6. 「服務導向之電子化顧客關係管理架構：群體智慧、顧客價值與服務訂價」, 科技部專題研究計畫, 計畫主持人, MOST 98-2410-H-032-011-, 98/08/01-99/07/31, 補助金額40萬9千.
  7. 「利用多重屬性效用理論評等與選擇聯合品牌伙伴」, 科技部專題研究計畫, 計畫主持人, MOST 97-2410-H-032-033-, 97/08/01-98/07/31, 補助金額40萬1千.
  8. 「聯合品牌定位與分類之類型架構研究」, 科技部專題研究計畫, 計畫主持人, MOST 96-2416-H-032-018, 96/08/01-97/07/31, 補助金額30萬9千.

論文審查 Professional Activities

  • Information & Management (SSCI)
  • Internet Research (SSCI)
  • International Business Review (SSCI)
  • Electronic Commerce Research and Applications (SSCI)
  • Knowledge-Based Systems (SCI)
  • Social Science Computer Review (SSCI)
  • Library Hi Tech (SSCI)
  • Journal of the Academy of Marketing Science (SSCI)
  • Journal of Cleaner Production (SCI)
  • Journal of Research on Technology in Education (SSCI)
  • Behaviour & Information Technology (SSCI)
  • Journal of Business Economics and Management (SSCI)
  • Kybernetes (SCI)

學術榮譽 Academic Honors

  • 2015-2016, Instructional Innovative Outcomes Award (教學創新獎勵), Tamkang University.
  • 2015-2016, Excellence in Teaching Award (優良教學教師), Tamkang University.
  • 2007-2008, Excellence in Teaching Award (優良教學教師), Tamkang University.
  • 2018-2019, 專任教師評鑑 優等, Tamkang University.
  • 2016-2017, 專任教師評鑑 特優, Tamkang University.
  • 2013-2014, 專任教師評鑑 優等, Tamkang University.
  • 2012-2013, 專任教師評鑑 優等, Tamkang University.
  • 2014-2015, Excellent Mentorship Award (特優導師), Tamkang University.
  • 國立政治大學95年度優良數位學習課程獎
  • 2008-2019, Excellent Research Award (專任教師研究獎勵), Tamkang University.
  • 2010-2018, 國科會優秀人才獎勵, Ministry of Science and Technology, Taiwan.
  • 2009, The Research Creativity Award (大專生專題研究計畫創作獎), National Science Council (國科會)
  • 2020, Thesis Award (科技管理碩士論文優等獎), Chinese Society for Management of Technology.
  • 2019, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2018, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2017, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2015, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2014, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2013, Master Thesis Award (作業研究論文獎), Operations Research, Chinese Institute of Decision Sciences. 
  • 2013, Thesis Award (服務科學論文獎), Service Science Society of Taiwan. 
  • 2013, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2012, Thesis Award (服務科學論文獎), Service Science Society of Taiwan.  
  • 2012, National Master Thesis Award (管理碩士論文獎), Management Thesis Competition, Chinese Management Association 
  • 2012, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2012, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2011, TOPCO Thesis Award (崇越論文大賞 碩士論文獎), Association of Taiwan Electronic Commerce. 
  • 2010, National Master Thesis Award (管理碩士論文獎), Management Thesis Competition, Chinese Management Association. 
  • 2010, Master Thesis Award (作業研究論文獎), Operations Research, Chinese Institute of Decision Sciences.
  • 2010, Master Thesis Award (管理科學論文獎), Decision Sciences, Chinese Institute of Decision Sciences. 
  • 2016, Best Poster Award, (ECRM 2016) Academic Conference & Publishing International.
  • 2007, 勇源教育發展基金會博士學位論文獎